Sell the brand first : how to sell your brand and create lasting customer loyalty /

Stiff, Dan.

Sell the brand first : how to sell your brand and create lasting customer loyalty / by Dan Stiff. - New York : McGraw-Hill, c2006. - xx, 262 p. : ill. 24 cm.

Includes bibliographical references (p. 249-250) and index.

It's all about the brand -- The importance of brands -- Speaking brand language -- The core components of brand selling -- The buyer stair-step -- The brand staircase -- Challenges and opportunities -- Understanding the buyer and seller -- Minds

0071470425 (alk. paper)

2006-000695


Branding (Marketing)
Customer relations.
Consumer satisfaction.
Customer loyalty.
Brand name products--Social aspects.
Business Administration
Quan hệ kinh doanh
Thương hiệu hàng hóa
Khách hàng
Quản lý tiếp thị

HD69.B7 / S75 2006

658.8/27 / STI 2006