Predicting market success : new ways to measure customer loyalty and engage consumers with your brand /

Passikoff, Robert, 1948-

Predicting market success : new ways to measure customer loyalty and engage consumers with your brand / Robert Passikoff. - Hoboken, N.J. : John Wiley & Sons, 2006. - xiv, 242 p. : ill. ; 24 cm.

Includes index.

047004022X (cloth) 9780470040225 (cloth)

2006-014656


Customer loyalty.
Quản lý tiếp thị
Khách hàng trung thành
Business Administration

HF5415.525 / .P37 2006

658.8/343 / PAS 2006