Getting started in six sigma /
Thomsett, Michael C.
Getting started in six sigma / Subtitle on cover: Comprehensive coverage, a practical working guide Six sigma Michael C. Thomsett. - Hoboken, N.J. : Wiley, c2005. - vi, 213 p. : ill. ; 24 cm. - Getting started in. .
Includes bibliographical references (p. 209-210) and index.
The meaning of six sigma -- The customer's point of view -- Outside-in thinking -- The nature of quality -- Product and service defects -- Improving process systems -- Striving for consistency -- Expectations and rules.
0471668117 (pbk.)
2004-013486
Six sigma (Quality control standard)
Total quality management.
Kiểm tra chất lượng Quản lý chất lượng Tiêu chuẩn chất lượng
HD62.15 / .T524 2005
658.4/013 / THO 2005
Getting started in six sigma / Subtitle on cover: Comprehensive coverage, a practical working guide Six sigma Michael C. Thomsett. - Hoboken, N.J. : Wiley, c2005. - vi, 213 p. : ill. ; 24 cm. - Getting started in. .
Includes bibliographical references (p. 209-210) and index.
The meaning of six sigma -- The customer's point of view -- Outside-in thinking -- The nature of quality -- Product and service defects -- Improving process systems -- Striving for consistency -- Expectations and rules.
0471668117 (pbk.)
2004-013486
Six sigma (Quality control standard)
Total quality management.
Kiểm tra chất lượng Quản lý chất lượng Tiêu chuẩn chất lượng
HD62.15 / .T524 2005
658.4/013 / THO 2005
