The telephone interviewer's handbook : how to conduct standardized conversations /

Gwartney, Patricia A.

The telephone interviewer's handbook : how to conduct standardized conversations / by Patricia A. Gwartney. - San Francisco, CA : Jossey-Bass, a Wiley Imprint, c2007. - xix, 315 p. ; 24 cm.

Includes bibliographical references and index.

9780787986384 (pbk.) 0787986380 (pbk.)

2006-035832


Telephone surveys.
Market surveys.
Interviewing.
Quản lý nhân sự
Khảo sát thị trường
Business Administration

HF5415.3 / .G88 2007

658.3/1124 / GWA 2007