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Basic telephone training : a basic course in telephone language and skills /

Watson-Delestrée, Anne.

Basic telephone training : a basic course in telephone language and skills / Anne Watson-Delestrée - Hove : LTP, 2000 - 78 p.

ISBN: 0906717426

Subjects--Index Terms: Giao tiếp Truyền thông Văn phòng Điện thoại

Dewey Class. No.: 651.73 / WAT 2000

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