Failure to communicate : how conversations go wrong and what you can do to right them /

Weeks, Holly.

Failure to communicate : how conversations go wrong and what you can do to right them / Holly Weeks. - Boston, Mass. : London : Harvard Business ; McGraw-Hill [distributor], 2010 - vi, 240 p. ; 21 cm.

9781422137499


Business communication.
Interpersonal communication.
Oral communication.
Giao tiếp kinh doanh
Giao tiếp giữa cá nhân
Giao tiếp bằng lời nói

650.13 / WEE 2010