Total customer service : the ultimate weapon / William H. Davidow and Bro Uttal.

By: Contributor(s): Material type: TextTextLanguage: English Publication details: New York, N.Y. : Harper & Row, c1989.Edition: 1st edDescription: xxii, 227 p. ; 24 cmSubject(s): DDC classification:
  • 658.8/12 DAV 1989 20
LOC classification:
  • HF5415.5|b.D38 1989
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Sách, chuyên khảo, tuyển tập Phòng DVTT KHTN & XHNV Kho Nhân văn tham khảo 658.8/12 DAV 1989 (Browse shelf(Opens below)) 1 Available AV-D2/00477

Includes index.

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