Galanes, Gloria J. Communicating in groups / Gloria J. Galanes, Ratherine Adams, John K. Brilhart - 4th ed. - Boston, Mass. : McGraw-Hill, 2000 - xix, 296 p. : ill. ; 24 cm. ISBN: 0072286237 Subjects--Topical Terms: Small groups.Interpersonal communication. Subjects--Index Terms: Giao tiếp nhóm Giao tiếp xã hội Xã hội học Dewey Class. No.: 302.34 / GAL 2000