Michelli, Joseph A., 1960-

Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people / by Joseph Michelli. - New York : McGraw-Hill Education, [2014] - xi, 286 pages : illustrations ; 23 cm

Includes bibliographical references (pages 259-278) and index.

9780071801256 (alk. paper) 0071801251 (alk. paper)

2013-015527


Starbucks Coffee Company--Management.


Customer relations.
Product management.
Corporate culture.
Success in business.
Quan hệ khách hàng
Văn hóa doanh nghiệp
Thành công trong kinh doanh
Quản lý sản phẩm
Business Administration

HD9199.U54 / S7357 2014

658.4092 / MIC 2014