Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people /
by Joseph Michelli.
- New York : McGraw-Hill Education, [2014]
- xi, 286 pages : illustrations ; 23 cm
Includes bibliographical references (pages 259-278) and index.
Customer relations. Product management. Corporate culture. Success in business. Quan hệ khách hàng Văn hóa doanh nghiệp Thành công trong kinh doanh Quản lý sản phẩm Business Administration