TY - BOOK AU - Michelli,Joseph A. TI - Leading the Starbucks way: 5 principles for connecting with your customers, your products and your people SN - 9780071801256 (alk. paper) AV - HD9199.U54 S7357 2014 U1 - 658.4092 23 PY - 2014///] CY - New York PB - McGraw-Hill Education KW - Starbucks Coffee Company KW - Management KW - Customer relations KW - Product management KW - Corporate culture KW - Success in business KW - Quan hệ khách hàng KW - BTĐCĐ KW - Văn hóa doanh nghiệp KW - Thành công trong kinh doanh KW - Quản lý sản phẩm KW - Business Administration N1 - Includes bibliographical references (pages 259-278) and index ER -