TY - BOOK AU - Williamson,Charlotte TI - Whose standards: consumer and professional standards in health care SN - 0335097219 (hbk.) U1 - 362.1/068/5 20 PY - 1992/// CY - Buckingham, Philadelphia PB - Open University Press KW - Medical care KW - United States KW - Consumer satisfaction KW - Consumer Advocacy KW - Consumer Satisfaction KW - Quality of Health Care KW - Tiêu chuẩn y tế KW - Sử dụng cây thuốc KW - Dịch vụ xã hội KW - Chăm sóc sức khoẻ KW - Sociology ER -