TY - BOOK AU - Hirschman,Albert O. TI - Exit, voice, and loyalty: responses to decline in firms, organizations, and states SN - 0674276604 U1 - 302.3/5 22 PY - 1970/// CY - Cambridge, Mass. PB - Harvard University Press KW - Organizational sociology KW - Dissenters KW - Loyalty KW - Lealtad KW - Tương tác xã hội KW - Xã hội học KW - Human capital  KW -  Social aspects KW - Sociology N1 - Includes bibliographical references ER -