TY - BOOK AU - Futrell,Charles TI - Fundamentals of selling: customers for life through service SN - 9780073404691 (alk. paper) AV - HF5438.25 .F87 2008 U1 - 658.85 22 PY - 2008/// CY - Boston, Mass. PB - McGraw-Hill/Irwin KW - Selling KW - Bán hàng KW - Khách hàng KW - Business Administration N1 - Includes index UR - http://www.loc.gov/catdir/toc/ecip0620/2006030126.html UR - http://www.loc.gov/catdir/enhancements/fy0708/2006030126-d.html ER -