Scott, David Meerman, <br/><br/>
The new rules of sales and service :  how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business / 
David Meerman Scott. 
 - Revised and expanded edition. 
 - Hoboken, New Jersey :  Wiley,  2016. 
 - xi, 292 pages ;  24 cm 
<br/><br/> Revised edition of the author's The new rules of sales and service, 2014.  Includes index. 
<br/><br/><label>ISBN: </label>9781119272427 (paperback) 
<br/><br/><label>LCCN: </label>2016-012015 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Selling.<br/>Customer services.<br/>Internet marketing.<br/>Big data.<br/>BUSINESS & ECONOMICS / Sales & Selling.<br/>BUSINESS & ECONOMICS / Marketing / General.<br/>Bán hàng<br/>Dịch vụ khách hàng<br/>Tiếp thị Internet<br/>Tiếp thị (Marketing)
<br/><br/><label>LC Class. No.: </label>HF5438.25  / .S347 2016 
<br/><br/><label>Dewey Class. No.: </label>658.8  / SCO 2016