TY  - BOOK
AU  - Gwartney,Patricia A.
TI  - The telephone interviewer's handbook: how to conduct standardized conversations 
SN  - 9780787986384 (pbk.)
AV  - HF5415.3 .G88 2007
U1  - 658.3/1124 22
PY  - 2007///
CY  - San Francisco, CA
PB  - Jossey-Bass, a Wiley Imprint
KW  - Telephone surveys
KW  - Market surveys
KW  - Interviewing
KW  - Quản lý nhân sự
KW  - Khảo sát thị trường
KW  - Business Administration
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/toc/ecip074/2006035832.html
UR  - http://www.loc.gov/catdir/enhancements/fy0741/2006035832-d.html
UR  - http://www.loc.gov/catdir/enhancements/fy0741/2006035832-b.html
ER  -