Gibson, Philip,  1955- <br/><br/>
Cruise operations management :  Hospitality perspectives / 
Philip Gibson. 
 - 2nd ed. 
 - London ;  New York :  Routledge,  c2012. 
 - ix, 312 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Contemporary cruise operations -- Selling cruises and cruise products -- Maritime issues and legislation -- Cruise geography -- Planning the itinerary -- Working onboard -- Customer services -- Managing food and drink operations -- Managing facilities -- Health, safety and security -- Training and learning onboard -- Managing integrated operations -- Cruise management resources. 
<br/><br/><label>ISBN: </label>9780415699402 9780415699532 (pbk : alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Ocean travel--Management<br/>Cruise lines--Management.
<br/><br/><label>Subjects--Index Terms: </label>Giao thông vận tải Vận tải hàng hải 
<br/><br/><label>LC Class. No.: </label>G550  / .G53 2012 
<br/><br/><label>Dewey Class. No.: </label>387.5/42068   / GIB 2012