TY - BOOK AU - Futrell,Charles TI - ABC's of relationship selling through service SN - 0072857056 (alk. paper) AV - HF5438.25 .F868 2005 U1 - 658.85 22 PY - 2005/// CY - New York PB - McGraw-Hill/Irwin KW - Selling KW - Bán hàng KW - Kinh doanh KW - Quản lý doanh nghiệp KW - Business Administration KW - Corporate governance N1 - Includes bibliographical references (p. 531-534) and index ER -