TY  - BOOK
AU  - Rhodes,Mark
TI  - How to talk to absolutely anyone: confident communication in every situation 
SN  - 9780857084026 (pbk.)
AV  - HM1166 .R46 2013
U1  - 302 23
PY  - 2013///]
CY  - Chichester, West Sussex
PB  - Capstone, a Wiley brand
KW  - Interpersonal communication
KW  - Self-confidence
KW  - Attitude (Psychology)
KW  - Giao tiếp giữa các cá nhân
KW  - Tự tin
KW  - Thái độ (Tâm lý học)
KW  - Organizational behavior
KW  - Sociology
KW  - Psychology
KW  - Human behaviour
N1  - Includes index; About the author -- Foreword -- Introduction: why you should want to speak to absolutely anyone -- Common fears and barriers about speaking to absolutely anyone -- Fear : does it hold you back? -- "I don't want to experience rejection" -- "I worry about what other people might think" -- "I hate talking to strangers : why would i want to?" -- The four stages of an interaction -- Stage 1 Your outcome and starting a conversation -- How : how do we mentally and physically approach? -- What : what do we say? -- Stage 2 : creating curiosity and interest -- Stage 3 : making a connection and being understood -- Stage 4 : get them to take action -- Making your communication even better -- Your voice and other conversation techniques -- Common pitfalls -- Difficult work and business conversations -- Final thoughts -- Index
ER  -