Weeks, Holly. <br/><br/>
Failure to communicate :  how conversations go wrong and what you can do to right them / 
Holly Weeks. 
 - Boston, Mass. :  London :  Harvard Business ;  McGraw-Hill [distributor],  2010 
 - vi, 240 p. ;  21 cm. 
<br/><br/><label>ISBN: </label>9781422137499 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Interpersonal communication.<br/>Oral communication.<br/>Giao tiếp kinh doanh<br/>Giao tiếp giữa cá nhân<br/>Giao tiếp bằng lời nói
<br/><br/><label>Dewey Class. No.: </label>650.13  / WEE 2010