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		Văn hóa doanh nghiệp trong khách sạn tại Việt Nam : sách chuyên khảo / Nguyễn Ngọc Dung by Nguyễn, Ngọc Dung Material type: Text; Literary form: Not fiction Language: Vietnamese Publication details: Hà Nội : Đại học quốc gia Hà Nội , 2018 Availability: Items available for loan: Phòng DVTT Tổng hợp (1)Call number: 658.4063 NG-D 2018. Place hold Log in to add tags Add to cart (remove)
		No cover image available Giành lấy khách hàng lớn / Bs. : Thế Văn by Thế Văn [Biên soạn] Material type: Text; Literary form: Not fiction Language: Vietnamese Publication details: H. : TĐBK, 2005 Availability: Items available for loan: Phòng DVTT Tổng hợp (2)Call number: 658.804 GIA 2005, ... Place hold Log in to add tags Add to cart (remove)
		Sức mạnh của ngôn từ = Words that win / Don Gabor ; Dịch: Kim Vân by Gabor, Don Kim Vân Edition: Tái bản Material type: Text; Literary form: Not fiction Language: Vietnamese Publication details: Tp. Hồ Chí Minh : Tổng hợp Tp. Hồ Chí Minh, 2023 Availability: Items available for loan: Phòng DVTT HT2 (1)Call number: 658.452 GAB 2023. Place hold Log in to add tags Add to cart (remove)
		Predicting market success : new ways to measure customer loyalty and engage consumers with your brand / Robert Passikoff. by Passikoff, Robert, 1948- Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Hoboken, N.J. : John Wiley & Sons, 2006 Online resources: Contributor biographical information Publisher description Table of contents only Availability: Items available for loan: Phòng DVTT Tổng hợp (2)Call number: 658.8/343 PAS 2006, ... Place hold Log in to add tags Add to cart (remove)
		Using SQLWindows and Centura : Techniques for building client/server solutions / Sanjiv Purba by Purba, Sanjiv Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Preschool; Language: English Publication details: New York : Wiley Computer Pub., 1996 Online resources: Table of Contents Availability: Items available for loan: Phòng DVTT Tổng hợp (1)Call number: 005.75 PUL 1996. Place hold Log in to add tags Add to cart (remove)
		No cover image available Giáo trình tâm lý học du lịch / Nguyễn Hữu Thụ by Nguyễn, Hữu Thụ, 1952- Material type: Text; Format: print ; Literary form: Not fiction Language: Vietnamese Publication details: Hà Nội : Đại học quốc gia Hà Nội, 2009 Online resources: Click here to access online Availability: Items available for loan: Phòng DVTT KHTN & XHNV (102)Call number: 338.4 NG-T 2009, ... Phòng DVTT Mễ Trì (3)Call number: 338.4 NG-T 2009, ... Phòng DVTT Tổng hợp (3)Call number: 338.4 NG-T 2009, ... Not available: Phòng DVTT KHTN & XHNV: In transit (1). Place hold Log in to add tags Add to cart (remove)
		No cover image available SQ Chỉ số bán hành thông minh / David Lambert, Keith Dugdale; Ngd. : Duy Dực by Lambert, David Duy Dực Dugdale, Keith Material type: Text; Format: print ; Literary form: Not fiction Language: Vietnamese Publication details: H. : LĐXH, 2009 Availability: Items available for loan: Phòng DVTT Tổng hợp (1)Call number: 658.8 LAM 2009. Place hold Log in to add tags Add to cart (remove)
		No cover image available Nghệ thuật kết nối với khách hàng / Biên dịch : Trần Thị Hương, Phạm Thị Thu Thuỷ by Phạm, Thị Thu Thuỷ, Biên dịch Trần, Thị Hương, Biên dịch Material type: Text; Literary form: Not fiction Language: Vietnamese Publication details: H. : Thống kê, 2007 Availability: Items available for loan: Phòng DVTT KHTN & XHNV (3)Call number: 658.8 NGH 2007, ... Phòng DVTT Mễ Trì (1)Call number: 658.8 NGH 2007. Phòng DVTT Tổng hợp (2)Call number: 658.8 NGH 2007, ... Place hold Log in to add tags Add to cart (remove)
		No cover image available Kế toán quản trị nhà hàng khách sạn / Nguyễn Văn Dung by Nguyễn, Văn Dung Material type: Text; Format: print ; Literary form: Not fiction Language: Vietnamese Publication details: Tp. HCM : ĐHQG Tp. HCM, 2009 Availability: Items available for loan: Phòng DVTT KHTN & XHNV (1)Call number: 657 NG-D 2009. Phòng DVTT Mễ Trì (1)Call number: 657 NG-D 2009. Phòng DVTT Ngoại ngữ (1)Call number: 657 NG-D 2009. Phòng DVTT Tổng hợp (2)Call number: 657 NG-D 2009, ... Not available: Phòng DVTT Ngoại ngữ : In transit (1). Place hold Log in to add tags Add to cart (remove)
		No cover image available The Dynamics of Service : reflections on the Changing Nature of Customer / Barbara A. Gutek by Gutek, Barbara A Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: San Francisco : Jossey-Bass Pub., 1995 Availability: Items available for loan: Phòng DVTT KHTN & XHNV (1)Call number: 658.8 GUT 1995. Phòng DVTT Mễ Trì (1)Call number: 658.8 GUT 1995. Phòng DVTT Tổng hợp (2)Call number: 658.8 GUT 1995, ... Place hold Log in to add tags Add to cart (remove)
		No cover image available Hoàn thiện dịch vụ khách hàng : nâng cao độ thoả mãn của khách hàng và giành lấy trái tim của họ / Bs. : Ngọc Hoa by Ngọc Hoa [biên soạn] Material type: Text; Format: print ; Literary form: Not fiction Language: Vietnamese Publication details: H. : LĐXH, 2006 Availability: Items available for loan: Phòng DVTT KHTN & XHNV (3)Call number: 658.8 HOA 2006, ... Phòng DVTT Mễ Trì (1)Call number: 658.8 HOA 2006. Phòng DVTT Tổng hợp (2)Call number: 658.8 HOA 2006, ... Place hold Log in to add tags Add to cart (remove)
		High-performance client/server / Chris Loosley, Frank Douglas by Loosley, Chris, 1945- Douglas, Frank Material type: Text; Audience: Adult; Language: English Publication details: New York : Wiley, c1998 Availability: Items available for loan: Phòng DVTT Tổng hợp (1)Call number: 005.276 LOO 1998. Place hold Log in to add tags Add to cart (remove)
		Customer's new voice : extreme relevancy and experience through volunteered customer information / John McKean. by McKean, John, 1956- Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Hoboken, New Jersey : John Wiley & Sons, INC., [2015] Availability: Items available for loan: Phòng DVTT Tổng hợp (1)Call number: 658.8/343 McK 2015. Place hold Log in to add tags Add to cart (remove)
		No cover image available Chủ tịch Hồ Chí Minh với các chính khách quốc tế / Biên soạn : Trần Đương, Nguyễn Thị Minh Hương by Nguyễn, Thị Minh Hương [biên soạn] Trần, Đương [biên soạn] Material type: Text; Format: print ; Literary form: Not fiction Language: Vietnamese Publication details: H. : Thông tấn, 2006 Availability: Items available for loan: Phòng DVTT KHTN & XHNV (5)Call number: 335.4346 HO-M(CHU) 2006, ... Phòng DVTT Mễ Trì (2)Call number: 335.4346 HO-M(CHU) 2006, ... Phòng DVTT Ngoại ngữ (5)Call number: 335.4346 HO-M(CHU) 2006, ... Phòng DVTT Tổng hợp (2)Call number: 335.4346 HO-M(CHU) 2006, ... Place hold Log in to add tags Add to cart (remove)
		The book of business awesome : how engaging your customers and employees can make your business thrive / Scott Stratten. by Stratten, Scott Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Hoboken, N.J. : John Wiley & Sons, c2012 Other title: Book of business unawesome : the cost of not listening, engaging, or being great at what you do Availability: Items available for loan: Phòng DVTT Tổng hợp (1)Call number: 658.8/12 STR 2012. Place hold Log in to add tags Add to cart (remove)
		No cover image available Khách hàng - doanh nghiệp hợp tác cùng phát triển / Biên dịch: Thu Phương by Thu Phương [biên dịch] Material type: Text; Literary form: Not fiction Language: Vietnamese Publication details: H. : Thống kê, 2008 Availability: Items available for loan: Phòng DVTT KHTN & XHNV (6)Call number: 658.812 KHA 2008, ... Phòng DVTT Mễ Trì (2)Call number: 658.812 KHA 2008, ... Phòng DVTT Tổng hợp (4)Call number: 658.812 KHA 2008, ... Place hold Log in to add tags Add to cart (remove)
		No cover image available Leadership and the Customer Revolution : The Messy, Unpredictable, and Inescapably Human Challenge of making the Rhetoric of Change a Reality / Gary Heil, Tom Parker, Rick Tate by Heil, Gary Parker,Tom Tate, Rick Material type: Text; Literary form: Not fiction Language: English Publication details: New York : John Wiley & Sons , 1995 Availability: Items available for loan: Phòng DVTT Tổng hợp (2)Call number: 658.8/12 HEI 1995, ... Place hold Log in to add tags Add to cart (remove)
		The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson. by Thompson, Harvey Material type: Text; Format: print ; Literary form: Not fiction ; Audience: Preschool; Language: Eng Publication details: New York : McGraw-Hill, c2000 Online resources: Table of contents Contributor biographical information Publisher description Availability: Items available for loan: Phòng DVTT KHTN & XHNV (1)Call number: 658.81 THO 2000. Phòng DVTT Tổng hợp (1)Call number: 658.81 THO 2000. Place hold Log in to add tags Add to cart (remove)
		No cover image available Dịch vụ sửng sốt, khách hàng sững sờ = Delivering knock your socks off service / Ron Zemke & Kristin Anderson; Biên dịch: Lê Đình Chi by Zemke, Ron Lê, Đình Chi Anderson, Kristin Material type: Text; Format: print ; Literary form: Not fiction Language: Vietnamese Publication details: H. : LĐXH, 2011 Availability: Items available for loan: Phòng DVTT Tổng hợp (2)Call number: 658.8/12 ZEM 2011, ... Place hold Log in to add tags Add to cart (remove)
		No cover image available Nghệ thuật bán hàng cá nhân : sách chuyên khảo / Nguyễn Viết Lâm by Nguyễn, Viết Lâm Material type: Text; Format: print ; Literary form: Not fiction Language: Vietnamese Publication details: H. : ĐHKTQD, 2008 Availability: Items available for loan: Phòng DVTT KHTN & XHNV (1)Call number: 658.8 NG-L 2008. Phòng DVTT Mễ Trì (1)Call number: 658.8 NG-L 2008. Phòng DVTT Tổng hợp (2)Call number: 658.8 NG-L 2008, ... Place hold Log in to add tags Add to cart (remove)

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