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Unselling : the new customer experience / Scott Stratten, Alison Kramer. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Hoboken : Wiley, [2014]
Online resources:
Availability: Items available for loan: Phòng DVTT Ngoại ngữ (1)Call number: 658.8 STR 2014. Phòng DVTT Tổng hợp (1)Call number: 658.8 STR 2014.

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The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your business / David Meerman Scott. by
Edition: Revised and expanded edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Hoboken, New Jersey : Wiley, 2016
Availability: Items available for loan: Phòng DVTT Tổng hợp (1)Call number: 658.8 SCO 2016.

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