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008			161109s2012 cau b 001 0 eng
010			_a2012-009393
020			_a9781118099131 (hardback)
035			_a17299721
039		9	_a201808311120 _bbactt _c201612161555 _dyenh _c201612131653 _dhaianh _c201612131653 _dhaianh _y201611091601 _zhayen
040			_aDLC _cDLC _dDLC
041			_aeng
042			_apcc
043			_an-us---
044			_aUS
050	0	0	_aRA395.A3 _bF647 2012
082	0	4	_a362.10973 _bFOR 2012 _223
084			_aMED078000 _2bisacsh
090			_a362.10973 _bFOR 2012
245	0	0	_aForces of change : _bnew strategies for the evolving health care marketplace / _cDavid A. Shore, editor.
260			_aSan Francisco : _bJossey-Bass, _cc2012.
300			_axix, 260 p. ; _c24 cm.
490	0		_aJ-b public health/health services text ; _v62
504			_aIncludes bibliographical references and index.
505	8		_aMachine generated contents note: Editor's PrefaceDavid A. Shore, Harvard School of Public HealthAcknowledgmentsThe EditorThe ContributorsPART I: Can We Get Better?1. Framing the Forces of Change (David A. Shore)2. The Market Dynamics of Health Care (Eric D. Kupferberg, Northeastern University, Harvard School of Public Health)3. Transformational Leadership: The Key to Success (Michael J. Dowling, North Shore-LIJ Health System, Harvard School of Public Health)PART II: The Elements of Change4. Employee Engagement and the Transformation of the Health Care Industry (Max Caldwell and Towers Watson)5. Patient Safety in the Era of Health Care Reform (Lucian Leape, Harvard School of Public Health)6. Health Care Reform and Technological InnovationDavid Shoultz, Philips Healthcare7. Health Care IT: A Critical Enabler for Health Care Transformation (John P. Glaser, Siemens Healthcare)8. Health Care IT: A Reality Check (Ashish K. Jha, Harvard School of Public Health)9. A Systematic Solution: Integrated Health Care Management (Jeff Margolis, The TriZetto Group)PART III: Reshaping the Organization10. Stakeholder Interactions: Can We Transform Bad Behavior? (Eric D. Kupferberg)11. The Trust Prescription: How Health Care Organizations Can Win the Confidence and Compliance of Their Key Stakeholders (David A. Shore)12. A Winning Brand: Leveraging the Power of Intangible Assets (David A. Shore)13. Implementing Health Care Change through Projects (David A. Shore)EndnotesIndex.
650		0	_aHealth care reform _zUnited States.
650		0	_aMedical policy _zUnited States.
650		0	_aMedical economics _zUnited States.
650		0	_aMEDICAL / Public Health _2bisacsh.
650		0	_aChăm sóc sức khỏe _zMỹ
650		0	_aChính sách y tế _zMỹ
650		0	_aY học / Y tế cộng đồng
650		0	_aKinh tế y tế
650		0	_aSociology.
650		0	_aSocial medicine
650		0	_aSocial policy
700	1		_aShore, David A.
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
925	0		_aacquire _b1 shelf copy _xpolicy default
925	1		_aacquire _b2 shelf copies _xpolicy default
926			_a0
927			_aSH
942			_1
955			_bxh11 2012-05-15 _ixh11 2012-05-15 ONIX to Dewey _wrd13 2012-05-17 _axe14 2012-10-09 2 copies rec'd., to CIP ver. _fre06 2012-11-26 to CALM
999			_c316637 _d316637