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008 1012070308s2006 nyua 001 0 eng
010 _a2006-008289
020 _a0072262648 (alk. paper)
035 _aVNU100118089
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041 _aeng
042 _apcc
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050 0 0 _aHF5438.25
_b.E182 2006
082 0 0 _a658.8/1
_bEAD 2006
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090 _a658.8
_bEAD 2006
100 1 _aEades, Keith M.
245 1 4 _aThe solution-centric organization /
_cKeith M. Eades, Robert E. Kear.
260 _aNew York :
_bMcGraw-Hill,
_cc2006.
300 _axxiv, 284 p. :
_bill. ;
_c24 cm.
500 _aIncludes index.
505 0 _aA new sales environment -- A focus on solution-centricity -- The solutions bandwagon -- Common reactions to performance problems -- Solution-centric concepts and principles -- The emergence of pseudo-solutions -- Four fundmaental transformations
650 0 _aConsumer satisfaction.
650 0 _aOrganizational effectiveness.
650 0 _aProblem solving.
650 0 _aSales management.
650 0 _aSelling.
650 0 _aBán hàng
650 0 _aGiải quyết vấn đề
650 0 _aNgười tiêu dùng
650 0 _aQuản lý bán hàng
650 0 _aTổ chức hiệu quả
650 0 _aBusiness Administration
700 1 _aKear, Robert E.
856 4 1 _3Table of contents only
_uhttp://www.loc.gov/catdir/toc/ecip0610/2006008289.html
856 4 2 _3Contributor biographical information
_uhttp://www.loc.gov/catdir/enhancements/fy0632/2006008289-b.html
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/enhancements/fy0632/2006008289-d.html
900 _aTrue
911 _aLê Thị Hải Anh
912 _aHoàng Thị Hòa
925 _aG
926 _a0
927 _aSH
942 _c1
999 _c344744
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