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| 008 | 130320s2007 maua b 001 0 eng | ||
| 010 | _a2005-049623 | ||
| 020 | _a007310132X (alk. paper) | ||
| 020 | _a9780073101323 (alk. paper) | ||
| 035 | _a14012138 | ||
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_aHF5438.25 _b.F868 2007 |
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_a658.85 _bFUT 2007 _222 |
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| 100 | 1 | _aFutrell, Charles. | |
| 245 | 1 | 0 |
_aABC's of relationship selling through service / _cCharles M. Futrell. |
| 250 | _a9th ed. | ||
| 260 |
_aBoston, Mass. : _bMcGraw-Hill/Irwin, _cc2007. |
||
| 300 |
_axx, 539 p. : _bill. ; _c25 cm. + _e1 CD-ROM (4 3/4 in.) |
||
| 440 | 4 | _aThe McGraw-Hill/Irwin series in marketing | |
| 504 | _aIncludes bibliographical references (p. 527-53) and index. | ||
| 650 | 0 | _aSelling. | |
| 650 | 0 | _aQuản lý tiếp thị | |
| 650 | 0 | _aBán hàng | |
| 650 | 0 | _aBusiness Administration | |
| 650 | 0 | _aCorporate governance | |
| 856 | 4 | 1 |
_3Table of contents only _uhttp://www.loc.gov/catdir/enhancements/fy0668/2005049623-t.html |
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| 912 | _aHoàng Yến | ||
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_aacquire _b1 shelf copy _xpolicy default |
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