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020 _a0309048761
035 _aVNU980030961
039 9 _a201502072010
_bVLOAD
_c201404242358
_dVLOAD
_y201012061829
_zVLOAD
040 _aVNU
041 _aeng
044 _aUS
082 _a338.4
_bINF 1994
_214
090 _a338.4
_bINF 1994
094 _a32.973
245 0 0 _aInformation technology in the service society :
_ba twenty-first century lever /
_cCommittee to Study the Impact of Information Technology on the Performance of Service Activities ; Computer Science and Telecommunications Board ; Commission on Physical Sciences, Mathematics, and Applications, National Research Council.
260 _aWashington, D.C. :
_bNational Academy Press,
_c1994.
300 _axiii, 270 p. :
_bill. ;
_c23 cm.
504 _aIncludes bibliographical references.
650 0 _aInformation technology.
650 0 _aService industries
_xAutomation.
653 _aCông nghiệp dịch vụ
653 _aCông nghệ thông tin
653 _aMáy tính
653 _aTự động hóa
710 2 _aNational Research Council (U.S.).
_bCommission on Physical Sciences, Mathematics, and Applications.
710 2 _aNational Research Council (U.S.).
_bCommittee to Study the Impact of Information Technology on the Performance of Service Activities
710 2 _aNational Research Council (U.S.).
_bComputer Science and Telecommunications Board.
740 1 _a21st century lever.
740 1 _aTwenty first century lever.
900 _aTrue
911 _aĐ.V.Hùng
912 _aT.K.Thanh
913 1 _aLê Thị Thanh Hậu
925 _aG
926 _a0
927 _aSH
928 1 _aAV-D2/00449
942 _c1
999 _c355263
_d355263