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008			1012070607s2005 njua b 001 0 eng ,
010			_a 2004-013486
020			_a0471668117 (pbk.)
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041			_aeng
042			_apcc
044			_aUS
050	0	0	_aHD62.15 _b.T524 2005
082	0	0	_a658.4/013 _bTHO 2005 _222
090			_a658.4 _bTHO 2005
100	1		_aThomsett, Michael C.
245	1	0	_aGetting started in six sigma / _cMichael C. Thomsett.
246	0		_iSubtitle on cover: _aComprehensive coverage, a practical working guide
246	3	0	_aSix sigma
260			_aHoboken, N.J. : _bWiley, _cc2005.
300			_avi, 213 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references (p. 209-210) and index.
505	0		_aThe meaning of six sigma -- The customer's point of view -- Outside-in thinking -- The nature of quality -- Product and service defects -- Improving process systems -- Striving for consistency -- Expectations and rules.
650		0	_aSix sigma (Quality control standard)
650		0	_aTotal quality management.
653			_aKiểm tra chất lượng
653			_aQuản lý chất lượng
653			_aTiêu chuẩn chất lượng
830		0	_aGetting started in.
856	4	1	_3Table of contents only _uhttp://www.loc.gov/catdir/toc/wiley041/2004013486.html
856	4	2	_3Contributor biographical information _uhttp://www.loc.gov/catdir/enhancements/fy0616/2004013486-b.html
856	4	2	_3Publisher description _uhttp://www.loc.gov/catdir/description/wiley042/2004013486.html
900			_aTrue
911			_aHoàng Yến
912			_aHoàng Thị Hoà
925			_aG
926			_a0
927			_aSH
942			_c1
999			_c357265 _d357265