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008 1012070315s2001 caua b 001 0 eng
010 _a 2001-029474
020 _a0787956767
035 _aVNU080104159
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041 _aeng
042 _apcc
044 _aUS
050 0 0 _aK2390
_b.K38 2001
082 0 0 _a347/.09/0285
_bKAT 2001
_221
090 _a347
_bKAT 2001
100 1 _aKatsh, M. Ethan.
245 1 0 _aOnline dispute resolution :
_bresolving conflicts in cyberspace /
_cEthan Katsh, Janet Rifkin.
250 _a1st ed.
260 _aSan Francisco :
_bJossey-Bass,
_cc2001.
300 _axiv, 226 p. :
_bill. ;
_c24 cm.
504 _aIncludes bibliographical references (p. 211-215) and index.
650 0 _aDispute resolution (Law)
_xAutomation.
650 0 _aInternet.
650 0 _aMediation
_xAutomation.
650 0 _aOmbudsman
_xAutomation.
653 _aTranh chấp
653 _aTòa án
653 _aTố tụng
700 1 _aRifkin, Janet.
856 4 2 _3Contributor biographical information
_uhttp://www.loc.gov/catdir/bios/wiley043/2001029474.html
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/description/wiley035/2001029474.html
856 4 _3Table of Contents
_uhttp://www.loc.gov/catdir/toc/onix07/2001029474.html
900 _aTrue
911 _aNguyễn Bích Hạnh
912 _aTrương Kim Thanh
925 _aG
926 _a0
927 _aSH
942 _c1
999 _c371315
_d371315