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The Dynamics of Service : reflections on the Changing Nature of Customer /

Gutek, Barbara A.

The Dynamics of Service : reflections on the Changing Nature of Customer / Barbara A. Gutek - San Francisco : Jossey-Bass Pub., 1995 - 304 p.

Subjects--Topical Terms:
Dịch vụ khách hàng
Kinh tế
Phân phối
Quản lý tiếp thị
Business Administration
Customer services.

Dewey Class. No.: 658.8 / GUT 1995

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The Dynamics of Service : reflections on the Changing Nature of Customer /

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