The Dynamics of Service : (Record no. 298723)

MARC details
000 -LEADER
fixed length control field 01162nam a2200433 a 4500
001 - CONTROL NUMBER
control field vtls000036794
003 - CONTROL NUMBER IDENTIFIER
control field VRT
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240802173004.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 101206 000 0 eng d
035 ## - SYSTEM CONTROL NUMBER
System control number VNU020045261
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201809211004
Level of effort used to assign nonsubject heading access points haultt
Level of effort used to assign subject headings 201502072307
Level of effort used to assign classification VLOAD
Level of effort used to assign subject headings 201404250338
Level of effort used to assign classification VLOAD
-- 201012062147
-- VLOAD
040 ## - CATALOGING SOURCE
Original cataloging agency VNU
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng
044 ## - COUNTRY OF PUBLISHING/PRODUCING ENTITY CODE
MARC country code US
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Item number GUT 1995
Edition information 14
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) 658.8
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) GUT 1995
094 ## - Local Fields
a 65.42
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Gutek, Barbara A.
245 14 - TITLE STATEMENT
Title The Dynamics of Service :
Remainder of title reflections on the Changing Nature of Customer /
Statement of responsibility, etc. Barbara A. Gutek
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. San Francisco :
Name of publisher, distributor, etc. Jossey-Bass Pub.,
Date of publication, distribution, etc. 1995
300 ## - PHYSICAL DESCRIPTION
Extent 304 p.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Dịch vụ khách hàng
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Kinh tế
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Phân phối
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Quản lý tiếp thị
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Business Administration
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services.
900 ## - LOCAL FIELDS
a True
911 ## - LOCAL FIELDS
a P.T.Xuân
912 ## - LOCAL FIELDS
a H.T.Hoà
913 ## - LOCAL FIELDS
a Nguyễn Bích Hạnh
925 ## - LOCAL FIELDS
a G
926 ## - LOCAL FIELDS
a 0
927 ## - LOCAL FIELDS
a SH
928 ## - LOCAL FIELDS
a A-D0/02229-30
928 ## - LOCAL FIELDS
a AV-D2/01868
928 ## - LOCAL FIELDS
a AV-D5/00252
942 ## - ADDED ENTRY ELEMENTS (KOHA)
--
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
Sẵn sàng lưu thông       Phòng DVTT KHTN & XHNV Phòng DVTT KHTN & XHNV Kho Nhân văn tham khảo 06/12/2010 0.00   658.8 GUT 1995 AV-D2/01868 01/07/2024 1 01/07/2024 Sách, chuyên khảo, tuyển tập
Sẵn sàng lưu thông       Phòng DVTT Mễ Trì Phòng DVTT Mễ Trì Kho tham khảo 06/12/2010 0.00 6 658.8 GUT 1995 AV-D5/00252 01/07/2024 1 01/07/2024 Sách, chuyên khảo, tuyển tập
Sẵn sàng lưu thông       Phòng DVTT Tổng hợp Phòng DVTT Tổng hợp Kho tham khảo 06/12/2010 0.00 1 658.8 GUT 1995 A-D0/02229 01/07/2024 1 01/07/2024 Sách, chuyên khảo, tuyển tập
Sẵn sàng lưu thông       Phòng DVTT Tổng hợp Phòng DVTT Tổng hợp Kho tham khảo 06/12/2010 0.00   658.8 GUT 1995 A-D0/02230 01/07/2024 1 01/07/2024 Sách, chuyên khảo, tuyển tập