The customer-centered enterprise : (Record no. 310764)

MARC details
000 -LEADER
fixed length control field 01744nam a2200517 4500
001 - CONTROL NUMBER
control field vtls000055097
003 - CONTROL NUMBER IDENTIFIER
control field VRT
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240802173350.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 1012070413s2000 ilua 001 0 eng
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 99-023967
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0071352104
035 ## - SYSTEM CONTROL NUMBER
System control number VNU050064254
039 #9 - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 201809241107
Level of effort used to assign nonsubject heading access points haianh
Level of effort used to assign subject headings 201502080240
Level of effort used to assign classification VLOAD
-- 201012070209
-- VLOAD
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title Eng
044 ## - COUNTRY OF PUBLISHING/PRODUCING ENTITY CODE
MARC country code US
050 00 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.5
Item number .T484 2000
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.81
Item number THO 2000
Edition information 14
090 ## - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) 658.8
Local cutter number (OCLC) ; Book number/undivided call number, CALL (RLIN) THO 2000
094 ## - Local Fields
a 65.21
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Thompson, Harvey.
245 14 - TITLE STATEMENT
Title The customer-centered enterprise :
Remainder of title how IBM and other world-class companies achieve extraordinary results by putting customers first /
Statement of responsibility, etc. Harvey Thompson.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New York :
Name of publisher, distributor, etc. McGraw-Hill,
Date of publication, distribution, etc. c2000.
300 ## - PHYSICAL DESCRIPTION
Extent xv, 245 p. :
Other physical details ill. ;
Dimensions 24 cm.
500 ## - GENERAL NOTE
General note Includes index.
610 20 - SUBJECT ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element International Business Machines Corporation
General subdivision Customer services.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer services.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Success in business.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Business Administration
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Quản trị doanh nghiệp
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Quản lý bán hàng
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Quan hệ khách hàng
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Nghệ thuật kinh doanh
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Khách hàng
856 41 - ELECTRONIC LOCATION AND ACCESS
Materials specified Table of contents
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/toc/mh023/99023967.html">http://www.loc.gov/catdir/toc/mh023/99023967.html</a>
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Contributor biographical information
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/bios/mh041/99023967.html">http://www.loc.gov/catdir/bios/mh041/99023967.html</a>
856 42 - ELECTRONIC LOCATION AND ACCESS
Materials specified Publisher description
Uniform Resource Identifier <a href="http://www.loc.gov/catdir/description/mh023/99023967.html">http://www.loc.gov/catdir/description/mh023/99023967.html</a>
900 ## - LOCAL FIELDS
a True
911 ## - LOCAL FIELDS
a Trương Kim Thanh
912 ## - LOCAL FIELDS
a Đồng Đức Hùng
913 42 - LOCAL FIELDS
a Đinh Lan Anh
925 ## - LOCAL FIELDS
a G
926 ## - LOCAL FIELDS
a 0
927 ## - LOCAL FIELDS
a SH
942 ## - ADDED ENTRY ELEMENTS (KOHA)
--
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
Sẵn sàng lưu thông       Phòng DVTT KHTN & XHNV Phòng DVTT KHTN & XHNV Kho Nhân văn tham khảo 07/12/2010 0.00   658.81 THO 2000 AV-D2/02612 01/07/2024 1 01/07/2024 Sách, chuyên khảo, tuyển tập
Sẵn sàng lưu thông       Phòng DVTT Tổng hợp Phòng DVTT Tổng hợp Kho tham khảo 07/12/2010 0.00   658.81 THO 2000 A-D0/03737 01/07/2024 1 01/07/2024 Sách, chuyên khảo, tuyển tập