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Cruise operations management : Hospitality perspectives / Philip Gibson.

By: Material type: TextTextLanguage: English Publication details: London ; New York : Routledge, c2012.Edition: 2nd edDescription: ix, 312 p. : ill. ; 24 cmISBN:
  • 9780415699402
  • 9780415699532 (pbk : alk. paper)
Subject(s): DDC classification:
  • 387.5/42068  GIB 2012  23
LOC classification:
  • G550 .G53 2012
Contents:
Contemporary cruise operations -- Selling cruises and cruise products -- Maritime issues and legislation -- Cruise geography -- Planning the itinerary -- Working onboard -- Customer services -- Managing food and drink operations -- Managing facilities -- Health, safety and security -- Training and learning onboard -- Managing integrated operations -- Cruise management resources.
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Holdings
Item type Current library Call number Status Date due Barcode
Sách, chuyên khảo, tuyển tập Phòng DVTT KHTN & XHNV Kho Nhân văn tham khảo 387.5/42068 GIB 2012 (Browse shelf(Opens below)) Available 02041001204
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Includes bibliographical references and index.

Contemporary cruise operations -- Selling cruises and cruise products -- Maritime issues and legislation -- Cruise geography -- Planning the itinerary -- Working onboard -- Customer services -- Managing food and drink operations -- Managing facilities -- Health, safety and security -- Training and learning onboard -- Managing integrated operations -- Cruise management resources.

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