Build for change : revolutionizing customer engagement through continuous digital innovation / Alan Trefler.
Material type:![Text](/opac-tmpl/lib/famfamfam/BK.png)
- 9781118930267
- 1118930266
- 658.8/12 TRE 2014 23
- HF5415.55 .T74 2014
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Sách, chuyên khảo, tuyển tập | Phòng DVTT Tổng hợp Kho tham khảo | 658.8/12 TRE 2014 (Browse shelf(Opens below)) | 1 | Available | 00041001977 |
Includes bibliographical references (pages 161-166) and index.
Customerpocalypse -- Death by data -- Adding judgement and desire -- Getting it done with customer processes -- Change how you think about technology -- Liberating your organization -- You are your software : the digital imperative.
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