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		Difficult conversations : craft a clear message, manage emotions, focus on a solution. by Harvard Business Review Press [publisher.] Series: 20-minute manager series Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Boston : Harvard Business Review Press, 2016 Availability: Items available for loan: Phòng DVTT HT2 (1)Call number: 658.45 DIF 2016. Phòng DVTT KHTN & XHNV (1)Call number: 658.45 DIF 2016. Phòng DVTT Mễ Trì (1)Call number: 658.45 DIF 2016. Phòng DVTT Ngoại ngữ (1)Call number: 658.45 DIF 2016. Phòng DVTT Tổng hợp (1)Call number: 658.45 DIF 2016. Trung tâm Thư viện và Tri thức số (1)Call number: 658.45 DIF 2016. Not available: Phòng DVTT Tổng hợp: Checked out (1). Place hold Log in to add tags Add to cart (remove)
		Failure to communicate : how conversations go wrong and what you can do to right them / Holly Weeks. by Weeks, Holly Material type: Text; Literary form: Not fiction Language: English Publication details: Boston, Mass. : London : Harvard Business ; McGraw-Hill [distributor], 2010 Availability: Items available for loan: Phòng DVTT Tổng hợp (1)Call number: 650.13 WEE 2010. Place hold Log in to add tags Add to cart (remove)
		Reinforcements : how to get people to help you / Heidi Grant by Grant, Heidi Material type: Text; Literary form: Not fiction Language: English Publication details: Boston : Harvard Business Review Press, 2018 Availability: Items available for loan: Phòng DVTT HT2 (1)Call number: 153.8/52 GRA 2018. Trung tâm Thư viện và Tri thức số (1)Call number: 153.8/52 GRA 2018. Place hold Log in to add tags Add to cart (remove)
		How to talk to absolutely anyone : confident communication in every situation / Mark Rhodes. by Rhodes, Mark, 1966- Material type: Text; Literary form: Not fiction Publication details: Chichester, West Sussex : Capstone, a Wiley brand, [2013] Availability: Items available for loan: Phòng DVTT Việt Nhật (1)Call number: 302.2242 RHO 2013. Place hold Log in to add tags Add to cart (remove)
		Invisible influence : the power to persuade anyone, anytime, anywhere / Kevin Hogan. by Hogan, Kevin Material type: Text; Format: print ; Literary form: Not fiction Language: English Publication details: Hoboken, New Jersey : Wiley, [2013] Availability: Items available for loan: Phòng DVTT KHTN & XHNV (1)Call number: 303.3/42 HOG 2013. Phòng DVTT Mễ Trì (1)Call number: 303.3/42 HOG 2013. Phòng DVTT Tổng hợp (1)Call number: 303.3/42 HOG 2013. Place hold Log in to add tags Add to cart (remove)
		Giving effective feedback : check in regularly, handle convversations, bring out the best. Series: 20 minute manager series Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Massachusetts : Harvard Business Review Press, [2014] Availability: Items available for loan: Phòng DVTT HT2 (11)Call number: 658.3125 GIV 2014, ... Phòng DVTT KHTN & XHNV (1)Call number: 658.3125 GIV 2014. Phòng DVTT Mễ Trì (1)Call number: 658.3125 GIV 2014. Phòng DVTT Ngoại ngữ (1)Call number: 658.3125 GIV 2014. Phòng DVTT Tổng hợp (2)Call number: 658.3125 GIV 2014, ... Trung tâm Thư viện và Tri thức số (12)Call number: 658.3125 GIV 2014, ... Place hold Log in to add tags Add to cart (remove)