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The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson.
Material type:
TextLanguage: Eng Publication details: New York : McGraw-Hill, c2000.Description: xv, 245 p. : ill. ; 24 cmISBN: - 0071352104
- 658.81 THO 2000 14
- HF5415.5 .T484 2000
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Sách, chuyên khảo, tuyển tập | Phòng DVTT KHTN & XHNV Kho Nhân văn tham khảo | 658.81 THO 2000 (Browse shelf(Opens below)) | 1 | Available | AV-D2/02612 | ||
| Sách, chuyên khảo, tuyển tập | Phòng DVTT Tổng hợp Kho tham khảo | 658.81 THO 2000 (Browse shelf(Opens below)) | 1 | Available | A-D0/03737 |
Includes index.
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